Rapid SMS is a free and open source platform that provides access to quality solutions for even the smallest organizations tackling development challenges. The platform is designed to be customized for the specialized needs and constraints of governments, multilateral, international and non-governmental organizations, and development practitioners. The RapidSMS framework was created not in an isolated lab but by programmers in the field working directly on actual project implementations. This ensures that the system is practical and simple enough to meet real world needs. RapidSMS is compatible with even the most basic mobile phones, leveraging already existing infrastructure to increase replicability and scalability.

However, it is important to note that there is no single tool or mobile application that can be universally applied to fit all stakeholder needs. A wide variety of solutions in all sizes are still required. It is critical that these interact seamlessly with each other, as too many well-meaning projects in the past have become obsolete when other systems failed to support the exchange of information. The RapidSMS community strongly advocates for an atmosphere of collaboration with and support for other effective platforms, and a concerted effort to ensure interoperability.

What is RapidSMS appropriate for?

• When you need a large scale (enterprise) solution
• When you need a customizable solution
• When you need a robust solution
• When your end users only have very basic phones (text/voice)
• When you want a scalable solution

When is RapidSMS not appropriate?

• For a small organization that does not have the necessary development resources to get it off the ground
• If you can’t procure server or GSM modem, or access to a telecom or third party provided gateway
• If all your potential end users have access to smart phones and are happy to use data-enabled services or SMS is not a viable option

For more information, please visit our Hardware Basics Checklist (link), Field Guide to Implementation (link) and Install and Customize pages(link).